Privacy Policy

ForkFul Technologies & Services (trading as “ForkFul”)

Last updated: March 2026

ForkFul Technologies & Services (“we”, “our”, or “ForkFul”) is committed to protecting the privacy of all visitors to our website forkfulbb.com, our mobile applications, and any related services (collectively referred to as the “Platform”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use ForkFul. By using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy.

1Information We Collect

When you use ForkFul, we may collect certain information about you.

1.1 Information You Provide

You may provide information including:

  • Name
  • Email address
  • Phone number
  • Account login credentials
  • Payment information (where applicable)
  • Profile details
  • Vendor or business registration details (where applicable)
  • Messages, reviews, ratings, or feedback submitted through the Platform

1.2 Platform Usage Information

We may automatically collect information about how you use the Platform, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Pages visited
  • Interaction data and usage patterns

This information helps us understand how the Platform is used and improve our services.

1.3 Mobile Device Information

If you access ForkFul through a mobile device or mobile application, we may collect:

  • Device identifiers
  • Operating system information
  • Mobile network data
  • Location information (if enabled)

Location data may be used to help users discover nearby food vendors and dining experiences.

2How We Use Your Information

We use your information to operate and improve the ForkFul platform. Your information may be used to:

  • Create and manage user accounts
  • Provide access to the Platform's features
  • Display vendor listings and user profiles
  • Process subscriptions or payments
  • Communicate with you regarding your account or services
  • Provide customer support
  • Improve the functionality and performance of the Platform
  • Prevent fraud, misuse, or unauthorized activity
  • Analyse platform usage and user behaviour

Where you consent, we may also send:

  • Updates about new features
  • Promotions or special offers
  • Information about vendors, food trails, or events

You may opt out of marketing communications at any time.

3Sharing Your Information

ForkFul does not sell your personal information. However, we may share your information with certain parties where necessary to operate the Platform.

Vendors and Businesses

If you interact with vendor listings, submit reviews, or place inquiries, relevant information may be shared with the respective vendor.

Payment Providers

Payment information may be processed through secure third-party payment processors.

Service Providers

We may work with trusted service providers who assist with:

  • Hosting and cloud services
  • Analytics
  • Customer support tools
  • Marketing platforms

These providers are required to protect your information and use it only for authorized purposes.

Legal Compliance

We may disclose your information where required by law or when necessary to:

  • Comply with legal obligations
  • Enforce our platform policies
  • Protect the rights, safety, or property of ForkFul, its users, or vendors

Business Transfers

If ForkFul Technologies & Services is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction.

4Data Security

We implement reasonable technical and organizational measures to protect personal information from:

  • Unauthorized access
  • Accidental loss
  • Misuse or alteration

However, no transmission of data over the internet can be guaranteed to be completely secure.

5Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

6Your Rights

You may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent to marketing communications

Requests can be submitted using the contact information below.

7Account Security

If you create a ForkFul account, you are responsible for maintaining the confidentiality of your login credentials. You should:

  • Use strong passwords
  • Avoid sharing your account details
  • Notify us immediately if unauthorized activity occurs

8Changes to This Privacy Policy

ForkFul Technologies & Services may update this Privacy Policy from time to time. Updates will be posted on the Platform and may be communicated through email or service notifications. Your continued use of the Platform constitutes acceptance of any updated policy.

9Contact

All questions, comments, or requests regarding this Privacy Policy should be addressed to:

ForkFul Technologies & Services

Email: support@forkfulbb.com

Website: https://forkfulbb.com